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I have been in contact with this company going on for about 2yrs now.. I never had a problem with them coming too fix anything. Every company be busy, and sometimes get backed up with work. Just try calling again or emailing them, I’m pretty sure someone will get back with you.

My home warranty company assigned them to my claim on a Monday. They were supposed to come the next day… I took off work and never heard from them. I called them multiple times and the warranty called multiple times and they did not answer. …

My warranty company contacted Cozy Solutions for a water heater leak in the attic. They called promptly and scheduled to come out the next day between 9 and 1. At 1:30 I started calling them, I left a message. Called them a couple of more …