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I can’t say much about the cost because I rent but the customer service and friendliness from Jeff and the two others that came out to replace the unit was a 10/10. They were updating us throughout the day on where they were, when they should finish up and having small conversations here and there.

I had a bad experience with a “technician” from Floyd’s coming out to my house to execute a work order assigned through my insurance last year. I say “technician” because they sent out a sales rep who wanted nothing to do with fixing my AC …

Last week Unfortunately I received ridiculously poor service once the technician arrived at my home. Because I didn’t want to frick with it I called Floyd’s real early morning and the dispatcher had a technician return my call. The …