Your reviews are already on VouchHaven.

In this business, your word is your bond. When the techs arrive they are excellent. Getting a call the morning of an appointment to say that they are canceling and can only offer another appointment over a week out is simply not a sustainable business model.

I have been using PSM for over 20 years and they are a very good Company! I have purchased 4 new systems from them and always call them when I need service.

A tech came out to service our Lennox unit and said we needed a part and it would take a week to be delivered. Two weeks later we had no word on the status of the part. Called another company. They came, ordered the part, and our unit was repaired within 72 hours. Piedmont used to be a reliable company.