Nicholas S.
Jul 29, 2026
We have contracted with this company for years, they are always punctual and knowledgeable across the board
10 of these reviews were imported from this business's public Google listing and are shown with their original wording and author name. Add your own review →
Nicholas S.
Jul 29, 2026
We have contracted with this company for years, they are always punctual and knowledgeable across the board
Brian H.
Jul 29, 2026
Had my a/c go out last Friday. Was told by another it was the evap coil. Called Big Rock and they got me new one and installed today. The office staff are polite and keep you informed the whole way through the process. The tech David …
Antonio M.
Jun 29, 2026
The service provided by Big Rock is efficient, professional, customer friendly and knowledgeable about their work. Good customer service is hard to find but at Big Rock you wouldn’t need to look any further.
Sarah T.
Jun 29, 2026
Amazing service the tech John made sure I was taken care of! Definitely will keep them on speed dial. The best service I have used so far for my hvac
Marcus H.
Apr 30, 2026
Pleased with my service, he didn't push anything unnecessary and was very pleasant. Would definitely use them again in the future.
Christina S.
Mar 1, 2026
After calling a different company and paying $100 for a service call to take a look at a ringing noise coming from our furnace, we were told that our inducer motor and heat exchanger would need to be replaced, told we were leaking 9 parts …
MR S.
Dec 31, 2025
This Company saved us a lot of money! I called them for a second opinion at my store, and they came in and it was a simple fix! They did not charge us, and saved me from the other company. I really appreciate the honesty and I will …
Ben C.
Aug 28, 2025
It was 6pm when our AC went out in the dead of summer. We called Big rock around 7pm & they had a very nice & knowledgeable tech (John) that arrived by 8pm with a smile. He had us lined out just in time to get the kids to bed & at a very …
sidwturner
Aug 28, 2025
Very professional. Excellent service. John Knew what he was doing. Had another service come out before Big Rock. Other service charged us for nothing. They did not fix problem. John at Big Rock had it fixed in few hours and even checked next day to make sure everything was working properly. Big Kudos.
Allie W.
Aug 28, 2025
I called Big Rock midday today, really just hoping to have someone come out in the next few days, but I had a technician at my house within 4 hours. My problem is fixed and the price was more than fair. Excellent customer service throughout …
One Hour Heating & Air Conditioning® of Hickory5.0 · 10Conover, NC
Shell Heating and Air Inc.5.0 · 10Hickory, NC
Morelli Heating & Air Conditioning, Inc.5.0 · 10North Charleston, SC