10 of these reviews were imported from this business's public Google listing and are shown with their original wording and author name. Add your own review →
Brice M.
Aug 22, 2025
Just not a good experience at all. They have six or more "advisors" but no front desk, they're all just at their own computers so if you have never been there before you just stand there looking confused while they stare at you until …
Jennifer E.
Aug 22, 2025
Took all three of our Fords to Quick Lane, I was very happy for the service. The techs were pleasant and took care of my needs, took all three in for full synthetic oil changes & tire rotations. I have no complaints, always enjoy how smooth …
Lucy W.
Aug 22, 2024
New ownership. Lots of the same employees. Feel like my car is in good hands when I bring it in. Nice customer service. Better to drop off and pick up, then sit around and wait. Always super busy first thing in the morning.
LL F.
Aug 22, 2024
They were ok but could use some improvement. They seemed a little unorganized but I was very impressed with Jonathan because he was handling so many customers at once and he was very calm and professional. He also seemed like the only one …
Dylan C.
Aug 23, 2023
Got Oil change on 8/5/23 on my 19 f150 3.5, first time having a ford. Decided to use Vic Bailey cause they were closer but that was a mistake. Dropped off for oil change. Got a call about 1.5 hours later it was done. Picked up and drove …
Susana L.
Aug 23, 2022
I was there on Friday and there was a waiting period of 3 hours so they suggested I come back later. Today I was again and they simply didn't make the slightest question of assisting me, guiding me again to come back another day! Frankly, …
Andrew J.
Aug 23, 2021
Slow as all get out. Took more than 8 hours to do an oil change. That was after waiting a week for the appointment. Wanted 60 bucks to adjust the headlights on a 3 month old truck. Better off just paying for the oil change some where else than to try to use the included maintenance from buying the truck.
Angel F.
Aug 23, 2021
I will be taking my money somewhere else. I take 2 truck there for regular oil maintenance. And have had a bad experience with them. They did not change the oil and rotated tires and was there all day. And lie to me about it that they had …
Tracy O.
Aug 23, 2020
This review is about service I received on my Ford Escape in November 2019 and is long overdue. My husband and I were told by another shop that we needed a transmission rebuild costing $1500+. We decided to take our vehicle to Ford to have …
Everything A.
Aug 23, 2020
Good service and not a long wait. Had a full synthetic oil change done.