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10 of these reviews were imported from this business's public Google listing and are shown with their original wording and author name. Add your own review →

Reviews 10


Jarrod A.

Jun 21, 2026

From Google

In this business, your word is your bond. When the techs arrive they are excellent. Getting a call the morning of an appointment to say that they are canceling and can only offer another appointment over a week out is simply not a sustainable business model.

Jim T.

Apr 22, 2026

From Google

I have been using PSM for over 20 years and they are a very good Company! I have purchased 4 new systems from them and always call them when I need service.

Dianne U.

Apr 22, 2026

From Google

A tech came out to service our Lennox unit and said we needed a part and it would take a week to be delivered. Two weeks later we had no word on the status of the part. Called another company. They came, ordered the part, and our unit was repaired within 72 hours. Piedmont used to be a reliable company.

Joseph L.

Aug 20, 2025

From Google

Do not work with this company. Does not honor warranty. We have been waiting through the worst summer of our lives with NO AC. My mother had brain surgery and they could CARE LESS! WE WILL BE SEEKING DAMAGES AND MEDICAL BILLS. POSSIBLY …

Mark A.

Aug 20, 2025

From Google

Awesome professional and friendly service. Tyler was our tech this time and was fast and efficient on troubleshooting the problem and making the repairs. He was also a pleasure to talk with. I highly recommend piedmont sheet metal. We have been a customer for several years

Cole P.

Aug 20, 2025

From Google

I have a PM contract with PSM and it’s been great. Today, something wasn’t right with one of units (commercial) so I called to see if anyone could come out. They sent 2 guys within 2 hours who diagnosed and fixed the problem. So appreciative.

Jennifer S.

Aug 20, 2025

From Google

Where to start?…They come out to service my a/c on a Thursday, and checked “everything”. He changed one small part for $20, so I was thrilled until the next day. Friday I go outside and the a/c sounded weird and I’m thinking why is this …

Wendy B.

Aug 20, 2025

From Google

We used this company. After several service technicians coming out, they had to facetime the supervisor for help. After spending over $2000, on our current unit, we were told we needed a new air unit. I should have been told this before …

Robert R.

Aug 20, 2025

From Google

Piedmont Sheet Metal is by far the best HVAC company in the area! They not only offer prompt service but go the extra mile to offer the customer great satisfaction. The schedulers are polite , prompt and knowledgeable. I had service at two …

Matthew K.

Aug 22, 2018

From Google

Piedmont Sheet Metal should definitely be your go to for Lennox (and probably any HVAC needs) in the area. I found them through Lennox's dealer list where they have great reviews. I'm glad I found them because they've been extremely …