10 of these reviews were imported from this business's public Google listing and are shown with their original wording and author name. Add your own review →
Showing only 1-star reviews.
Jarrod A.
Jun 21, 2026
In this business, your word is your bond. When the techs arrive they are excellent. Getting a call the morning of an appointment to say that they are canceling and can only offer another appointment over a week out is simply not a sustainable business model.
Dianne U.
Apr 22, 2026
A tech came out to service our Lennox unit and said we needed a part and it would take a week to be delivered. Two weeks later we had no word on the status of the part. Called another company. They came, ordered the part, and our unit was repaired within 72 hours. Piedmont used to be a reliable company.
Joseph L.
Aug 20, 2025
Do not work with this company. Does not honor warranty. We have been waiting through the worst summer of our lives with NO AC. My mother had brain surgery and they could CARE LESS! WE WILL BE SEEKING DAMAGES AND MEDICAL BILLS. POSSIBLY …
Wendy B.
Aug 20, 2025
We used this company. After several service technicians coming out, they had to facetime the supervisor for help. After spending over $2000, on our current unit, we were told we needed a new air unit. I should have been told this before …
